Good communication is fundamental to effective consultation, and independent, neutral facilitation can play a pivotal role in the success of the exercise.
This is very much ‘practising what we preach’, using a variety of methods to research, engage and acquire feedback. In this way the initial consultation proposal can be refined and improved, so that everyone involved can share in the ownership of the final product.
The process is a consultation, not a meeting, with a variety of activities for communication and feedback accurately reported. The starting point is the same whatever – with the audience, their interests and concerns, enabling us to deliver an effective communication and consultation process.